An Innovative Approach to Employee Participation in a Norwegian Retail Chain
Journal article, Peer reviewed
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The paper discusses practical experiences with establishing conditions for employee participation in retailing. Social dialogue and human resource management perspectives frame the discussion. These are two different systems for organizing relations between employers and employees. Companies that do not have either are called ‘bleak houses’. There are many ‘bleak houses’ in retailing and work conditions leave much to be desired. This increases transaction costs and have adverse effects on work climate and productivity. An innovative approach to employee participation was tried out through a series of R&D-projects in a Norwegian retail chain. The research strategy was based on a participatory approach called ‘democratic dialogue.
This is the author’s final, accepted and refereed manuscript to the article published in the journal Economic and Industrial Democracy . The publisher, Sage, allows the author to, at least 12 months after publication, to post on any non-commercial repository or website the version of the article that was accepted for publication. The publisher's version is available at www.sagepub.com