A qualitative study of professional caregivers’ perceptions of processes contributing to mealtime agitation in persons with dementia in nursing home wards and strategies toattain calmness
Journal article, Peer reviewed
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Professional caregivers perceived agitation during mealtime as resulting from negative feelings in residents triggered by a lack of or negative social interaction, too much or ambiguous stimuli or demands exceeding residents’ capacity. Strategies for attaining calm mealtimes involved thorough planning beforehand. During mealtime, professional caregivers focused on establishing a positive community around the table, helping residents focus on eating and continuously observing residents for subtle signals indicating that agitation was about to develop. The prerequisites to succeed with the strategies were knowledge of the residents’ preferences and abilities, knowledge sharing within the team and awareness of one’s own communication style. Thus, the professional caregivers operationalized person-centred care in a mealtime context.