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After-sales services of offshore crane technology : a case study of TTS’ business model and their after-sales services
(Report;2014:8, Research report, 2014-10)
This master’s thesis is a case study concerning after-sales services in the offshore crane industry. The case in question looks at the different service models that TTS Group ASA offers their customers. This company has ...
The road to successfully eluding organizational borders : a case study of a multi-agency project
(Report;2014:7, Research report, 2014-10)
This master thesis has explored a multi-agency project and issues related to this new way of organizing the work in public agencies. The thesis is based on a case study of a project collaboration between three Norwegian ...