Exploring the emotional experience of organizational change over time: The case of introducing electronic care plans in hospitals
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- NTNU Handelshøyskolen 
This thesis aimed to explore employees’ emotional change-experiences from a contextual, and bottom-up, point of view as they evolved over time, from anticipation to retrospection; as well as to explore specific negative emotional change-experiences in depth. This followed the identification of two limitations which pointed to the limited acknowledgement of context in the organizational, managerial and change literature. The two limitations were: “a one-sided and biased perspective on negative emotional experiences” and “emotional experiences portrayed as predictable reactions that occur in distinct stages over time”. Furthermore, the present thesis also emerged out of the fact that there is a shortage of contributions in this literature that have empirically investigated the emotional anticipation of change and/or the evolving emotional change-experience from anticipation to retrospection. (...).