Performance measurement of the maintenance function within Ecomold Ltd
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This Master thesis is an advisory report primarily directed to the maintenance department within the Ecomold Ltd organisation in Dunstable, UK. The content is based on the maintenance manager’s request of a performance measure assessment of the department, and further the desire of designing a feedback system providing relevant data on planned and unplanned maintenance work. This Master thesis is grouped into 8 main chapters: 1. An Initial Perspective, 2. Literature Review, 3. Methodology, 4. Research Findings and Analysis, 5. Feedback System, and 6, 7 and 8. - Conclusions, Recommendations, and Reflections on the Research. Introductorily, a brief outline of the Ecomold organisation, included the maintenance department structure is presented. Then, a thorough literature review is presented outlining optimal maintenance factors and strategies, including maintenance organisation, the maintenance programme, preventive maintenance, and finally, planning, scheduling and work execution. Further, the methodology of the performance measurement assessment is explained, presenting arguments for the choice of approaches. Also, the maintenance evaluation questionnaire design is discussed. Next, the results of the evaluation questionnaire are presented, including assessment of the research findings and analysis of the performance measurement of the maintenance function, based on the literature review. In addition, brief theory about- and the results of the data feedback system design based on Ecomold’s wants and needs are presented. Finally, conclusions and recommendations to the various points mentioned, are given.
Masteroppgave i Industriell økonomi og informasjonsledelse, Høgskolen i Agder, Grimstad